HELP & INFORMATION
Frequently asked questions
Browse answers about editions, access, payments and troubleshooting. Search below to jump straight to a topic.
Getting started
1. How do I get Miyako?
Choose an edition on Products. Downloads and checkout are being prepared and are not available yet.
2. Is Free a trial?
Free is a separate ESP-only edition. A license with selectable duration is required, with free renewal and updates. One license per verified email and desktop installation.
3. When does access start?
The purchased duration starts on first activation in the desktop app. Renewals are manual.
Editions & features
4. What does Free include?
Free includes Start with essential player information: health bars and numbers, armor, corner or full boxes, names and weapons. Free also includes Glow, Triggerbot and Logs. The Legitbot section is limited to Triggerbot; profiles, extra ESP details, hit sounds, World, Chams, HUD, skins, movement and telemetry are excluded.
5. What does Casual include?
Casual includes Bring together full ESP and manual Guidebot feedback with World visuals, bomb tools and the grenade helper. Customize Glow, Chams and every HUD control, and keep your setup organized with profiles and Logs. Casual excludes Legitbot aim, Triggerbot, AI, Timing, RageBot, Anti-Aim, skins, movement and telemetry.
6. What does Premium include?
Premium includes aim assistance, ESP and triggerbot.
7. What does Ultra include?
Ultra includes the full feature set: aim, ESP, triggerbot, Rage and anti-aim controls, chams, grenade prediction and additional setup tools.
8. Are updates included?
Updates are included during valid access. Release notes will appear on product pages as downloadable builds become available.
9. Is stream-proof capture supported?
No verified stream-proof guarantee is published. Test your capture output before sharing it.
10. Is backtrack available?
Backtrack and its history controls have been removed from Legitbot and are no longer available.
11. Do I need Medal.tv?
No Medal.tv dependency is advertised for Miyako.
Payment & licenses
12. What are the prices?
USD prices for 1 day / 7 days / 15 days / 1 month / 3 months: Casual $0.99 / $2.99 / $5.99 / $9.99 / $19.99; Premium $1.99 / $4.99 / $9.99 / $19.99 / $29.99; Ultra $2.99 / $7.99 / $14.99 / $24.99 / $39.99. No 6-month or yearly plans.
13. How do I pay?
PayPal checkout is planned. Purchases remain disabled until payment setup and testing are complete.
14. Is permanent access available?
No. Access lasts for the chosen term. There is no automatic renewal.
15. Can I get a refund?
See the Refund Policy for the three-day request window and conditions. Mandatory consumer rights are preserved.
16. Can I share or resell a key?
No. Licenses are personal and bound to one desktop installation.
17. Can I change my desktop installation?
Returning sign-ins on your verified computer do not need another email code, even after a public IP change. Contact support if you need to move the license to a different computer.
Safety & detection
18. Can I get banned?
Third-party gameplay modifications can lead to account restrictions. Miyako does not guarantee protection from detection or bans.
19. Is Miyako undetected?
No verified detection status is currently published for any edition.
20. Is Premium safer than Free?
Price and edition define features and access; neither provides a detection-protection guarantee.
21. Should I use my main account?
Any account used with gameplay modifications can be affected by restrictions. Do not assume your account is protected.
Download & compatibility
22. Why can I not download Miyako?
Public downloads have not been published. Product-page buttons show the current availability.
23. Does it work on Windows 11?
Miyako is built for 64-bit Windows. A supported Windows-version list will be published with downloadable releases; Windows 11 compatibility is not yet certified here.
Troubleshooting
24. The app or game crashes. What should I provide?
Record the exact error, app version, Windows version, time of the crash and steps that caused it. Include available crash diagnostics when contacting support. Do not share passwords or full license keys publicly.
25. My visuals or menu do not work properly.
Record which page or visual is affected, display resolution and scaling, and provide a screenshot. Confirm the launcher and DLL come from the same release.
26. My FPS is low.
Compare performance with individual visuals disabled and record your settings and hardware. Share a reproducible case with support.
27. My license activation failed.
Check the exact message, key formatting, network access and expiration. A key bound to another installation requires support review.
28. What do Error 7, Init step 4 or driver Error 204 mean?
These are codes from the reference product, not documented Miyako error codes. Send the exact Miyako message rather than applying another product’s fixes.
29. What if I see a blue screen?
Stop using the affected build, retain the Windows crash information and contact support with the stop code and steps leading to the crash.
Support
30. How do I contact support?
The Contact us page will list the official support channel once configured. Support contact details are currently pending.
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